Change or cancellation requests received by our customer support team 3 days prior to noon on the date of check-in will be subject to 1 night's fee.
Change or cancellation requests received by our customer support team 1 day prior to noon on the date of check-in will receive no refund.
The "Standby Hotel" booking status means that our allotment of rooms at that hotel may have sold out and that our customer support representatives are negotiating with the hotel on your behalf in order to secure the room and rate that you have requested. During this process, your credit card will not be charged. You will, however, receive a reservation number for status identification purposes.
Within 48 hours, you should receive an email with a status update, which will state whether or not your request has been confirmed or denied. If it has been confirmed, your credit card will be charged. If you do not receive an update after 48 hours, or if your requested check-in is within the following 24 hours, please call please open a support ticket or call +1-800-442-0568.
$25 anywhere within the continental US
$50 to Alaska, Hawaii, and anywhere outside the US
Supplier Fees: Airlines, charter companies, and tour operators may have fees - including change or cancellation fees - that will be passed to you. Fees are often high if changes/cancellations occur less than 48 hours before flying.
Carnival, Holland America, Cunard, Princess, and Costa: Anyone under the age of 21 must be accompanied in the same cabin by a guest over 25.
Royal Caribbean, Celebrity, and Norwegian: All guests in the cabin must be over 21. If you have someone under the age of 21, they must be accompanied in the same cabin by a guest who is over 21
Please check the cruise line's website for the most up-to-date information.
Port Charges and Taxes
Food (Specialty Dining Not Included)
Select Beverages (i.e. Juice, Coffee, Tea, Water)
Carbonated Beverages Or Sodas
Specialty Exercise Classes
Specialty Dining Options